Introduction

Do you have the technical skills listed below that are needed to succeed in an online course? Which of these illustrations best describes your general working knowledge of the computer? Do you recognize yourself below? Think about it.


I have the technical skills I need for success!	I need to improve my technical skills before I can succeed.

You should be able to:

	Navigate Windows
	Download Files
	GDP—Install and Use Software Programs
	Email—Send Email and Attachments
	Manage Files—Find, Delete, Open, Print
	Troubleshoot—Uninstall, Delete, Rename, Software Version, and Print Screen

If there is any doubt as to whether you have these skills, click on each of the links at the left, beginning with Navigate, then GDP, etc.

Note: You might want to print all instructions before beginning. If so, click the Print hyperlink in the left frame and print that window in its entirety.