FAQs

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Frequently Asked Questions

  1. What is Keyboarding 1?

  2. What is the difference between Keyboarding 1 and 2?

  3. Is this course offered online?

  4. What supplies do I need?

  5. How do I enroll and how much does it cost?

  6. Do I need to take Keyboarding 1 before Keyboarding 2?

  7. Can I do extra work at home?

  8. How do I delete files from a floppy disk?

  9. What do work if the network goes down?

1. What is Keyboarding 1? Return to top of page

Click here to read all about Keyboarding 1.

2. What is the difference between Keyboarding 1 and Keyboarding 2? Return to top of page

Keyboarding 1 is a full-semester, 3-unit course delivered in a traditional classroom on campus or online. You will learn to type by touch and will also learn the basic features of Word 2000 in order to produce mailable documents such as letters, tables, reports, and memos.

Keyboarding 2 is a full-semester, 3-unit course delivered in a traditional classroom on campus or online. To enter the course, you should have the ability to type 30 w.p.m. If you are successful, your minimum speed at end of course should be 40 w.p.m. accurately by touch. You will build keyboarding speed and accuracy; and you will produce mailable advanced letters, tables, reports, memos, and desktop published documents using Microsoft Word.

If you do not type at all or do not type by touch, you should enroll in CAOT 1. If you type 20 w.p.m. and want only to improve speed and accuracy, you may enroll in CAOT 9, Keyboarding Improvement, which has no document processing. Students who type accurately at 30 w.p.m. may enroll in CAOT 2, Keyboarding 2.

3. Is this course offered online?  Return to top of page

Yes. Click here for details.

4. What supplies do I need? Return to top of page

Click here to see what supplies you need. 

4. What supplies do I need? Return to top of page

Click here to see what supplies you need. 

5. How do I enroll and how much does it cost? Return to top of page

There are several convenient ways to enroll—telephone registration (STEP—Student Telephone Enrollment Program), online, or in person. Go to the LACC home page at http://www.lacitycollege.edu/ and click on links for how to enroll or click here. See the instructor for the class if you want to enroll late or need an add card.

LACC charges low enrollment fees. Fees change, so check with Admissions for fees for California residents. Foreign students with F-1 visas or out-of-state students pay additional non-resident fees.

6. Do I need to take Keyboarding 1 before Keyboarding 2? Return to top of page

No. If you can type at least 30 w.a.m. with accuracy, you can go on to Keyboarding 2. It is highly recommended that you take Keyboarding 1 before Keyboarding 2 in order to learn the basics of formatting letters, tables, reports, and memos using Word 2000.

7. Can I do extra work at home? Return to top of page

You can do additional work outside of class if you install the GDP software at home. Click here for steps on setting up GDP at home. 

System Requirements: Your computer must meet these minimum specifications:

  • PC with a Pentium II or higher CPU, provided that they meet the other requirements below. (GDP software is not compatible with a Mac.)

  • 16 Mb RAM for Windows 98 systems; 32 Mb RAM for Windows NT, 2000, and Me systems; 128 Mb RAM required for Windows XP systems (64 Mb may be sufficient)

  • Hard disk drive

  • CD-ROM drive (8X or faster) to install the program.

  • Graphics adapter-sVGA or higher; 800 x 600, True Color (24-bit or 32-bit) or High Color (16-bit) modes

  • sVGA color monitor

  • Modem or some type of reliable Internet connection. A cable modem or DSL is recommended but not required.  

Software: If you are working at home, you must have the software listed here installed on your computer. You will need Word when you begin typing practice exercises and documents when you reach Lesson 21. "Orientation to Word Processing" will help you understand how and when you will need Word. To view "Orientation to Word Processing," click here. This PowerPoint presentation may take a few minutes to start. If you want to print this presentation, right-click the desired link and choose Print Target.

  • GDP Home Version Software for Gregg College Keyboarding & Document Processing for Windows, 10th Edition, Lessons 1-120, For Home Use. This software (hereafter known as GDP) is included with the textbook.

  • Microsoft Word 2003 for document processing. If you don't have Word 2003:
     

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Microsoft offers free 60-day Office Standard Edition 2003 Trial Software that includes Word 2003. Trial versions contain all the functionality of the regular version, but can only be used for a limited time. After the trial expires, the software goes into reduced functionality mode. You continue to view and print files, but you cannot modify existing files or create and save new ones. Click here for details and download. If you don't have a broadband Internet connection, click here to order a free CD. When the trial version ends, you should qualify for the Office Student and Teacher Edition 2003 for $149. click here for details.
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Go to CollegeSoftware.org, which sells Office 2003 Standard for around $64.
 Note: When you enroll in any class at LACC, you are automatically assigned an e-mail account, which you will need to order your software. Click here for information on your LACC academic e-mail account.

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It is your sole responsibility to be prepared to take and pass all tests based on Word 2003! However, there aren’t a lot of differences between Word 2002 and Word 2003. If you decide to use Word 2002, you will be held solely responsible for adjusting to any differences. If you read and understand the Word Manual in your kit, you should be sufficiently prepared. If you decide to use Word 2002, from the GDP menu, click Options, Settings. From the Settings dialog box, under Word Processor, check Use Microsoft Word 2002. The path in the Path for Microsoft Word box will change automatically and should point to the directory where Word 2002 was installed. If you installed Word 2002 to a different place other than the default, you must click Browse and find the file WINWORD.EXE yourself. Click Save and re-launch GDP (exit GDP and open GDP again).
 
  Word 2003 Settings. You must have Word installed to do any practice exercises or Word documents. If you see the message at the left, click Options, Settings; under Word Processor, click the button for your Word version; click Save. If you installed Word 2003 elsewhere, click Browse and find WINWORD.EXE. If you have another version, click the appropriate button.

If you still have trouble, call the software hotline for technical support at 800-331-5094 from 6 a.m. to 3 p.m. Pacific Standard Time. If you don't have Word, you need to buy it and install it (see FAQ 6 for help on this) or come to our CAOT labs and work on your documents there during open lab hours.

  • Microsoft Windows 98, Me, NT 4.0, 2000, or XP. The specific releases are Windows 98, Second Edition, Service Pack 1.0; Windows NT Workstation 4.0, Service Pack 6.0; Windows 2000 Professional, Service Pack 2.0; Windows XP, Service Pack 2.0

  • Netscape Navigator 7.0 or Microsoft Internet Explorer 6.0

  • An e-mail account is required. Click here to see how to get free e-mail.

  • An updated virus software program. Click here for information on virus software.

8. How do I delete files from a floppy disk? Return to top of page

If you are storing your work on a floppy disk and you are getting warnings that the disk is becoming full, it is time to delete some files from your data disk.

To delete files, do this:

  1. From the File menu, click Delete Files. In the Delete Files window, you will see the names and sizes of your files.
  2. Click the Delete Language Arts and Skillbuilding Files check box to delete all language arts and skillbuilding files.
  3. Click the Delete Word Processing Files check box to select and delete all the Word files. Each Word document is stored in a separate *.DOC file, and these Word files take up the most space on your disk. If you want to save any Word files, hold down the Ctrl key while you click on selected file name to deselect it.
  4. Click the Delete button to delete the selected file(s).
  5. In the Confirm dialog box, click Yes to confirm each file deletion individually or click Yes to All to delete all files at once. Click No to save the selected file from being deleted. Click Cancel to save all selected files and return to the Delete Files dialog box. Then click Cancel again to exit this function.

Note: When Delete Files is used, just your text is deleted. Scores for deleted text files will be retained on your Summary Report, but you will not be able to get Detailed Reports for deleted files. In the Portfolio Summary Report, the * preceding the Date column is removed for all deleted exercises.

9. How do I work if the network goes down? Return to top of page

See your instructor for help, but this is what you should do:

  1. Insert a floppy into the A Drive, click Start, Programs, Irwin Keyboarding, GDP Standalone, to launch GDP.

  2. Log on with a floppy and use the exact name, e-mail address (if your instructor requires an e-mail address), and password as used in your LAN class.

  3. Resume with the exercise you were typing when the network went down.

At the end of class, follow these steps:

  1. File, Export Student Data. (If an Export window appears with an explanation of the export process, read information and click OK.)

  2. In the Export window, click Browse, browse to 31/2 Floppy (A:), and click OK.

  3. Click Export. (Answer Yes if prompted to overwrite an existing file.)

  4. When the network is up again, log-in as usual on the LAN, click File Import Student Data, click the list arrow next to the Look In box, browse to 31/2 Floppy (A:), and click Import. All your work is now synchronized. Resume with the exercise you were last typing when you exported.

 

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  • This site and its contents are © 2003 [Arlene Zimmerly] and may not be reproduced in any form without prior written permission. All rights reserved. Best viewed in Internet Explorer, 1024 x 768 resolution. Revised December 18, 2006.